Customer support

How can we help you today?

Questions about a product, your order or delivery to your country? Our team in Sree Mayapur Dham is here for you, any time, every day.

Chat on WhatsApp Send a message

Any timeMessage us day or night, every day

WorldwideShipped from Sree Mayapur Dham

4.7 / 5Rated by our buyers on Etsy

HandmadeBy artisans in Mayapur

Quick help

Find an answer straight away

Most questions are answered here in a few seconds.

Track my orderSee your orders and tracking details in your account.View orders → Shipping & deliveryDelivery times for India and abroad, and customs duties.Read more → Returns & refundsCancel an order or report a damaged item.Read more → Browse the shopTulsi malas, harmoniums, mridangas and deities.Shop now →

Talk to our team

Choose the way that suits you best. WhatsApp is the quickest.

Fastest reply

+91 78724 42225

Message us any time, day or night. Photos and order numbers are easy to share here.

Start chat

Email

support@mayapurstore.in

Best for detailed questions and bulk orders. We reply within 1-2 business days.

Send an email

Phone

+91 78724 42225

Prefer to talk? Call us any time, every day, and talk to our team directly.

Call us

Send us a message

Fill in the form and we will reply by email. Writing about an order? Please add your order number.

Mayapurstore

Handmade devotional products from the holy dham.

AddressHulorghat, Sree Mayapur
District Nadia, Pin 741313
West Bengal, India

AvailabilityAny time, every day

Phone & WhatsApp+91 78724 42225

Open in Google Maps Facebook Instagram

FAQ

Frequently asked questions

Quick answers about orders, delivery and returns.

How fast do you reply?

WhatsApp is the fastest way to reach us, and you can message us any time. We answer emails and form messages within 1-2 business days. If you are writing about an order, please include your order number.

Do you ship worldwide, and how long does delivery take?

Yes, we ship from Sree Mayapur to India and the rest of the world. We pack most orders within 2-4 business days; made-to-order items such as handmade japa malas and harmoniums take 7-15 days. After dispatch, orders in India usually arrive in 5-8 business days, and international orders in 10-20 business days. See our Delivery & Shipping Policy for details.

Will I pay customs duties on an international order?

Your country may charge customs duties or import taxes when the parcel arrives. These are set by your country's government and are paid by the customer, so please check your local import rules before ordering.

How can I track my order?

When your order ships, we email you the tracking details. If you have an account, you can also see your orders under My account. Can't find the email? Message us with your order number and we will look it up.

Can I cancel or change my order?

You can cancel free of charge within 24 hours of ordering, as long as we have not packed or dispatched it yet. Message us on WhatsApp or by email with your order number.

What if my item arrives damaged?

Please contact us within 48 hours of delivery with photos of the packaging and the item, and we will arrange a replacement or refund. Returns for damaged, faulty or wrong items are accepted within 7 days of delivery. See our Refund & Cancellation Policy.

Which payment methods do you accept?

You can pay by debit or credit card, NetBanking (through Razorpay) or PayPal. You will see the options available for your country at checkout.

Can I order in bulk or for wholesale?

Yes. Send us a message on WhatsApp or by email with the items and quantities you need, and we will prepare the shipment for you personally.

Where is Mayapurstore based?

We are in Sree Mayapur, West Bengal, the birthplace of Sri Chaitanya Mahaprabhu and home of the ISKCON Sri Mayapur community. Our team can help you choose items that are authentic and right for your puja and daily practice.